Shipping policy

  1. General Information
    This Shipping Policy applies to all orders placed through the online store of Securoe. By placing an order, you agree to the terms outlined in this policy. Securoe is committed to providing reliable, efficient, and transparent shipping services to customers across the United States.
  2. Provider Information
    This website is operated by Securoe, located at 1526 Shrader St, San Francisco, CA 94117, United States. For any shipping-related inquiries, customers may contact us by phone at +1 305-734-2900. All communications must be made using the official contact details provided.
  3. Order Processing Time
    All orders are processed within 1–2 business days. Orders are not processed, shipped, or delivered on weekends or public holidays. In case of high order volume or unforeseen circumstances, processing times may be slightly delayed. Customers will be informed of any significant delays.
  4. Shipping Time
    The estimated delivery time for orders within the United States is 3–5 business days after processing. Delivery times are estimates and may vary depending on location and external factors beyond our control.
  5. Shipping Costs
    Shipping costs, if applicable, are calculated and displayed at checkout before purchase completion. Securoe ensures full transparency with no hidden fees.
  6. Shipping Confirmation and Tracking
    Once your order has been shipped, you will receive confirmation with tracking details so you can monitor the shipment until delivery.
  7. Delivery Issues
    Securoe is not responsible for delays caused by shipping carriers or external circumstances. If you experience issues such as delays, lost packages, or damage, please contact us immediately at +1 305-734-2900.
  8. Incorrect Shipping Information
    Customers are responsible for providing accurate shipping details. Securoe is not liable for orders delivered to incorrect addresses provided by the customer.
  9. Undeliverable Packages
    If a package is returned due to incorrect address or failed delivery attempts, Securoe will contact you to arrange reshipment. Additional shipping costs may apply.
  10. Damaged or Lost Shipments
    If your order arrives damaged or is lost, please contact Securoe at +1 305-734-2900. We will assist in resolving the issue and provide an appropriate solution.
  11. International Shipping
    Currently, Securoe ships only within the United States. Any future international shipping options will be clearly communicated on the website.
  12. Changes to Shipping Policy
    Securoe reserves the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon publication on the website.
  13. Contact Information
    For any shipping-related questions, please contact Securoe, Address: 1526 Shrader St, San Francisco, CA 94117, United States, Phone: +1 305-734-2900. Our support team is available to assist you.